If we take your insurance and your benefits are available we will do our best to help you use those benefits. Your insurance will be accepted according to the benefits and limitations of your specific policy. This can change from year to year depending on your employer’s agreement with them. Some necessary information must be obtained during your pre-registration call in order to verify your benefits in time for your visit. We request that our patients have the information on the vision and medical plan they will use available in order to schedule your appointment time with us. Many times your medical and vision insurance are linked, so we may need to request both in order to make sure we file your insurance properly and you received your maximum benefit.
If you do not have insurance, you may opt to use our exclusive EyeQ Savings Plan. This can be a great way of getting the care and products you need at a great discounted rate. Ask our team about the benefits of our savings plan to cover the expenses at your visit. We will be more than happy to help!
For your convenience, EyeQ Vision accepts Visa, Master Card, Discover and Care Credit. We do not accept personal checks at this time.
Some Frequently Asked Questions About Insurance:
Vision coverage plans are often included in your medical insurance, so it is important to contact your medical insurance company before your appointment to verify your vision benefits fully. We need to see the medical insurance card at the time of your visit to insure appropriate insurance billing and identification.
Having both the vision and medical insurance plans on file helps us to streamline your care. For example, if an eye infection or injury occurs at any point during the year, we can bill your medical insurance for the medical visit, without having to burden you when you are not feeling your best and need to come in for care with our doctor.
There are types of coverage that can be billed for an eye exam: Vision insurance and Medical insurance. Although the exam you receive may seem similar to previous visits, the reason for the exam and the diagnosis dictate how we must bill insurance depending on the plan.
– Vision Insurance: (VSP, EyeMed, Superio, ect…)
This type of insurance covers only your ‘routine’ annual eye health and vision exam when there is no other medical eye problem or related complaint specifically. Vision coverage is often included or networked through a medical plan.
– Medical Insurance: (Aetna, Blue Cross Blue Shield, Medicare, United Health Care, etc.)
This type of insurance provides benefits for the treatment of health problems including medical eye problems. To obtain coverage under medical insurance, a symptom or complaint indicative of eye disease, eye injury, or a chronic medical condition is the reason for your visit. If our doctor is needing to change your ‘routine eye exam’ to a ‘medical eye exam’ this may be due to your reason for visit or any problematic health issues that must be addressed and monitored during your visit. Any change between insurance that will need to be billed during your visit, is dictated by insurance by laws and levels of care and we follow those strictly in order to ensure proper billing and diagnosis practices.
If you have vision insurance which covers your materials fee for glasses or contact lenses, there is usually a preset discount amount that is covered by your insurance plan. The amount of coverage through vision discount plans is usually a relatively limited percentage of your overall costs of materials and can vary widely between carriers and plan. Our team will do their best to have your benefits connected to your chart and will access them for you when you are working to use them in our optical.